Using this site or purchasing the services it offers implies that you accept this service policy terms. The nature of our services requires that we comply with HIPAA law that protects the privacy and confidentiality of patients and their information. Therefore, we have established the following service policy: To request testing on our site, you must be 18 years of age or older. We will disclose to you and only you any information about you or your lab results, based on the contact information you had provided. We cannot transfer studies purchased for one person to another person. We do not refund the money or make exchanges after buying your tests. All sales are final. The lab tests offered here are professionally processed in a CLIA certified lab that is not owned by this website. This website or Florida Family Clinic does not participate in or have any responsibility for processing samples or test results. This site offer services in the continental USA only. See below a list of states that do not have collection sites :